Available Online

Omni-Channel Call Contact

Voice, Email, Text (SMS), Social Media, Video

  • 1 hour 30 minutes
  • Online

Service Description

Omni-Channel Call Contact, the multi-channel contact center solution, allows you to provide your customers and prospects with the right answer, at the right time and on the right channel. All this while unifying the management of your communication channels in a solution that allows you to optimize the allocation of your resources while facilitating the work of advisers.

Contact Details

neil.maccoll@interactiv-group.com

32 Kembrey Park, Pure Offices, Swindon, England, SN2 8BW